Payroll Manager

Chartwell Crescent Gardens Retirement Community
1222 King George Boulevard, Surrey, British Columbia V4A 9W6
Ref: 13071-19-135922
November 26, 2022

If you enjoy interacting with others, are caring and passionate about serving the most respected demographic of the Canadian population and love being around similarly driven individuals of diverse backgrounds and life experiences, please consider joining Chartwell. Here, we are dedicated to fulfilling our vision of Making People’s Lives Better for our residents, their families and each other, and inspired to deliver an experience that is personalized, memorable and feels like home for more than 30,000 residents across the country.  


The Payroll Manager is responsible for all aspects of payroll & benefits routine for employees in the retirement residence.

The responsibilities of this role include but are not limited to:

  • Responds to employee inquiries/concerns regarding payroll & benefits and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the General Manager;
  • Supervises and co-ordinates the activities of the front desk staff.
  • Participates in the hiring, training, performance review and discipline of front desk staff.
  • Participates as a member of the work team and provides support to other team members
  • Maintains a complete set of accounting records for the residence;
  • Performs payroll duties necessary for the calculation of accurate wages and salaries of all staff;
  • Maintains employee records of hours worked, days absent, vacation, statutory holidays and sick time;
  • Welcomes and orients new employees within the administration department;
  • Effectively communicates and interacts with employees and management team in a courteous and professional manner;
  • Understands and follows all health and safety policies and procedures (including residence’s fire and safety programs). Works safely to reduce the risk of injury to self, other staff members and residents. Promptly reports all actual or potentially hazardous situations;
  • Organizes workflow through administrative office, co-ordinates meetings and schedules appointments as required;
  • Completes routine forms as required or directed.


The ideal candidates will possess:

  • Minimum of 2 years’ of related experience;
  • Successful completion of post secondary diploma or certificate program in financial management or bookkeeping;
  • Previous accounting/bookkeeping experience;
  • Previous experience in a retirement or health care environment considered an asset;
  • Empathy for and understanding of the needs of the seniors and/or individuals with disabilities;
  • Ability to interact with all levels of staff, residents and their family members, and other professionals with a high degree of patience and tolerance;
  • Good communication skills (both written and verbal);
  • Initiative, good judgment and supervisory abilities;
  • Good computer skills including proficiency in Microsoft Office with a working knowledge of Excel and Word.

Candidates must be available to work Days and Weekends.
To apply please email your CV/resume to

Chartwell recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.

Chartwell’s commitment to diversity and inclusivity is a commitment to hire people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work.

Chartwell Retirement Residences is an equal opportunity employer and welcomes applications from a wide range of qualified candidates, including persons with disabilities. If you have questions or require assistance with the application process, please email or call 1-888-663-6448.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

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